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Most car transport companies do not cover any personal items that are lost during transportation. By law, the US Department of Transportation may impose a $10,000 fine on the car transport company if they see personal items on a truck or carrier licensed only to carry vehicles.
Auto shipping companies inspect every car prior to loading and transporting. This inspection is to protect the owner and the company. This is to make sure that if there was any damage done during transport, it is correctly documented before through inspections.
Most auto transport companies cover expenses if the car is damaged directly by the company during transportation. For damages due to the elements and others outside the control of the company, its best to let your personal insurance cover it.
This is only for loading and unloading the car. Make sure you also take a picture of the mileage and the gas tank level before and after transporting your vehicle. This way, you can be sure that your car was not used on the road.
This is true for vehicles which are oversized, has a campershell or is broken down.
Car transport companies usually contact you from time to time about the status of your vehicle. This way, you will get first hand information about the location and status of your vehicle. A number is also important in case of emergencies.
Auto shipping companies are not held responsible for any damage they indirectly caused to the vehicle. This includes engine damage on frigid temperatures.
For first time shippers, it may seem like a very big risk and you might be fussing over a lot of things. But rest assured that your vehicle will be delivered on time and in one piece. This is the Memory Lane Auto Transport guarantee!