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Faq's - Auto Transport

We have put together our most asked questions for auto transport to help you find the answers your looking for. If you can't find the answers to your questions on auto shipping please feel free to call one of our friendly auto transport customer services representatives. Toll Free 800.360.1713

Why should we choose Memory Lane Auto Transport?

Because we deliver quality service across all kinds of auto transport jobs. We keep a stern and effective work ethic that always ensures quality service. In a nutshell, we give you the best possible results and eliminating all the unnecessary risks.

What is open and closed auto transport?

Open and closed auto transports are two popular transportation methods. Open auto transport is a method wherein your car is loaded on top a truck along with several other vehicles. This is called open auto transport because there are no walls that protect the cars from the elements. Closed auto transport on the other hand is a completely different method. Closed auto transport involves loading your vehicle inside a covered truck. The truck may contain only one or a couple of vehicles. This is the safest way to transport your vehicle because your vehicle is well protected from the elements.

Will you allow me to include personal stuff inside my vehicles during shipping?

We are not allowed to transport items other than vehicles. We will be heavily penalized if items other than cars are being transported by our fleet.

Can you assure me that you will really take good care of my automobile?

Accidents are impossible to eliminate 100%. We are aware of this but this doesn’t mean we just let them happen. Here at Memory Lane Auto Transport we try to eliminate all unnecessary risks. This dramatically lessens the possibility of accidents.

What should I do to prepare my car prior to transporting?

Some basic things you need to remember is to make sure your car’s exterior is clean. This is because it is a whole lot easier to spot defects and other problems. Also, you need to do a quick diagnostic of your car. Also check for leaks.

Why are there different charges for different types of cars?

Vehicles with custom sizes are sometimes charged differently. This is because some of them require special types of trailers to be loaded to.

How fast can I transport my vehicle?

Delivery time depends mostly on availability of the fleet and the distance between pick-up point and drop off point. Memory Lane Auto Transport can give you a rough estimate of the delivery time but is in no means a guarantee.

Is there any way for you to transport it faster?

You can always opt for a faster express transport service. This offering aims to deliver your car faster than usual but with an added charge.

Should I fill the gas tank?

Just a quarter full is enough. This amount is enough to load and unload your vehicle.

Can you transport all kinds of vehicles?

We can transport all sorts of vehicle. Oversized, custom made and even mini cars are transported with ease. Just make sure to call us ahead of time so we can check the availability of our fleet.

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